Hospitals and Health Systems

This eBook explores the impact that increased tech spending has had on IT organizations in healthcare and how some CIO’s are addressing this challenge.

Healthcare to increase by 22% by 2023

As tech spend continues to increase in healthcare, CIO’s are challenged by competing priorities, lack of resources, and the need for increased infrastructure. These challenges arise from the need to evaluate IT budgets and place the emphasis of tech spend on transformational initiatives aimed at impacting patient outcomes. Yet, behind the scenes, the teams needed to support the increase in projects, and demand for support is often impeding progress.

Reduce Drain on IT Team

A single platform approach for enterprise service & project management can reduce the need to manage multiple disjointed platforms.

Improve Workflow

One integrated enterprise service management platform allows work to flow from HR to IT to Facilities without sending information in / out of different platforms.

Be Nimble

One easy-to-use, codeless enterprise service platform means that you can quickly spin up new applications as needed – track activity, support a project, gather and share information.

One Platform

IT Service Management (ITSM) and Project Portfolio Management (PPM) belong together. With one platform, you can easily see all of your resources in one place.

No Scripting / No Coding

Easily create workflows and automation to make your life easier. Extend usage for Enterprise Service Management (ESM) without any technical resources.

Ranked #1

Voted #1 ITSM platform in Info-Tech software reviews — top vendor for support, top vendor for emotional footprint - find out why.

Move up to an ITSM platform that reduces headaches and chaos while helping you deliver more value, faster.


“I have my own CIO dashboard. In one look I can see any negative survey and then pivot to look at any project that needs my attention. That’s the wow factor. The pieces coming together in a single pane, for me as a leader to be able to manage and support our organization.“

Frank Fear
CIO, Covenant Health
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